Legal

Privacy Policy

Last updated: April 2026

We believe in transparency and honesty. This Privacy Policy explains how Sola ("we", "our", or "us") collects, uses, and protects your information when you use the Sola mobile application.

1. Overview

  • No account is required to use the app
  • You may optionally provide a name
  • Your data is not directly linked to your identity
  • You remain in control of your data at all times

2. Information We Collect

a. User-Generated Content

You may enter:

  • Mood selections
  • Reflections, notes, and journal entries

This data is used to:

  • Provide insights and summaries
  • Generate AI-powered reflections

⚠️ Important:

This content may be processed by AI systems to generate responses.

We do not use this data to identify you.

b. Analytics Data (Firebase)

We use Firebase to collect anonymised usage data.

This may include:

  • App interactions (taps, screens viewed)
  • Session duration
  • Device type and operating system
  • Approximate location (country-level)

✔ This data:

Is anonymous and aggregated

Is not linked to your identity

Does not include your journal entries

c. Technical & Crash Data

We may collect:

  • Crash logs
  • Performance diagnostics

This helps us improve stability and performance.

3. How We Use Your Data

We use your data to:

  • Provide core app functionality
  • Generate AI insights and summaries
  • Improve app performance and reliability
  • Understand general usage patterns

4. Legal Basis for Processing (GDPR)

Under the UK GDPR / EU GDPR, we rely on:

Legitimate Interests

To operate, improve, and maintain the app

Consent

Where required (e.g. analytics permissions on your device)

5. Data Storage

Your user-generated content is stored on your device. We do not offer a separate cloud backup service for it.

We use Firebase for the services described in this policy (for example, anonymised analytics).

Where possible:

  • Data is stored securely
  • Data is not linked to identifiable individuals

6. AI Processing

To provide insights, some user input is processed using AI services.

  • Data is processed without identifying the user
  • We do not associate AI inputs with personal identity
  • AI outputs are generated automatically and may not always be accurate

We do not use AI processing to profile or make decisions about individuals.

7. Data Sharing

We do not sell your data.

We may share limited data with:

  • Service providers (e.g. Firebase)
  • AI processing providers

These providers process data only to deliver functionality.

8. International Data Transfers

Some data may be processed outside the UK or EU (e.g. via Firebase or AI providers).

Where this occurs:

  • Appropriate safeguards are applied
  • Data is handled in accordance with applicable data protection laws

9. Data Retention

Analytics data is retained for a limited period (e.g. up to 2 months via Firebase)

Crash data may be retained longer for debugging purposes

User-generated data remains until you delete it

10. Your Rights (GDPR)

You have the right to:

  • Access your data
  • Request deletion of your data
  • Restrict or object to processing

You can:

Delete your data directly within the app

11. Children's Privacy

This app is not intended for children under 13.

12. Contact

If you contact us for support, we will use your email address only to respond.

[your email here]

13. Changes

We may update this Privacy Policy from time to time.

Updates will be posted on this page.